David Sutton Consulting Pty Ltd ACN 138 179 530
Privacy Policy
Scope
This Privacy Policy applies to personal
information that is collected by or on behalf of David Sutton Consulting Pty
Ltd ACN 138 179 530 (collectively 'we', 'us' or 'our') in the provision of our
website development and hosting consultancy services ('the Services').
We are committed to the protection of your
personal information and meeting the standards set out in the Privacy Act 1988
(Commonwealth) ('the Act') and the National Privacy Principles ('NPPs').
This Privacy Policy sets out how we deal
with personal information that we collect in relation to the provision of the Services.
Collection of Personal Information
We collect personal information about you
primarily to enable the Services to operate effectively. The personal
information we collect may include but is not limited to the following
information:-
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full name;
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mobile and/or landline number;
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your company details (if
applicable);
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email address;
-
any other information required to
process your financial transactions; and
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such other information as is
necessary to provide the Services.
We also collect and use personal
information about you for related purposes including:-
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billing and account management;
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business planning and product development; and
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to provide you with information about the Services.
We
primarily collect personal information directly from you through written,
electronic and/or verbal means of communication when you interact with us. We also
collect personal information through the contact forms on our websites, product
downloading, product purchasing and payment processes.
We may also
collect personal information through the use of cookies on our websites.
Cookies are pieces of information that are stored on your computer’s hard disk.
Most web-browsers are set up to accept cookies but you can set your web-browser
to refuse cookies. Cookies themselves do not identify users personally but they
do allow the tracking of an individual’s use of a website. Cookies have become
commonplace. You can configure your web-browser to reject or accept cookies. If
you reject cookies you may not be able to interact with us online. We use
cookies to authorise your credentials as you navigate through the David Sutton
Consulting client log-in area, and to establish session ID. At no time do
cookies pass information, or become available to, third party web pages outside
of our websites.
Use and Disclosure
Your personal information may be used for a
number of purposes including but not limited to the following purposes:-
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to provide you with products and services;
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to administer our relationship with you;
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to monitor activity on our websites, for the purpose of
maintaining the security of the websites;
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to compile databases to enable us to market goods and services
more accurately;
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for internal administrative purposes, such as procedural
assessments, risk management, staff training, accounting, billing, product and
service reviews; and
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to identify and inform you about new products and services and/or
other products or services that may be of interest to you.
If you do
not wish to receive marketing or other communications from us, please contact
us (details below) so that we can update your preferences.
We may
disclose personal information to commercial partners (including related
companies, our agents, dealers, contractors and suppliers) in accordance with
this Privacy Policy. We may also provide personal information to:
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third parties engaged by us to provide functions on our behalf
such as processing credit card information, processing financial information
and transactions, including making payments to you, mailouts, debt collection,
marketing research and advertising; and
-
third parties authorised by you to receive personal information
held by us.
We may also
disclose personal information to unrelated third parties (for example, our
professional advisers and government authorities or agencies) where that
disclosure is reasonably required to obtain advice, prepare legal proceedings,
investigate suspected improper conduct or wrong doing, to assist a lawful
authority in the discharge of its duties and/or by law.
To better
protect your privacy, we impose strict requirements of security and
confidentiality on all third parties as to how they handle your personal
information. Notwithstanding this, we cannot be held responsible for any misuse
or unauthorised disclosure of your personal information by these third parties.
Links
Our websites
contain links to other websites. Please be aware that we are not responsible
for the content or privacy practices of such other websites. We try to make you
aware when you are leaving our websites and we encourage you to read the
privacy statements of each and every website that collects personally
identifiable information. This privacy statement applies solely to information
collected by the following websites:-
Data
Accuracy
We take
reasonable steps to ensure that the personal information we collect, use or
disclose is accurate, complete and up to date. If your personal information is
incorrect or changes, please contact us (details below) so that we can update
your personal information and continue providing you with our services.
Data Security
Your
personal information is stored in a number of secure computer storage
facilities and paper based files, and in other records. We have taken precautions
to ensure that your personal information is protected from misuse, loss and
unauthorised access, modification or disclosure.
Once we no
longer need your personal information, we take reasonable steps to destroy or
permanently de-identify your personal information.
Openness
If you have
any questions whatsoever on our handling of your personal information or the
kind of personal information we hold about you, please contact us using the
details set out at the end of the document and we will endeavour to assist you
with your request.
Access
and Correction
You have a
right to access most personal information we hold about you. If we deny access
in some circumstances, we will tell you why. To request access, please contact
our Privacy Officer as set out at the end of this document. We may charge a fee
for retrieving personal information, in which case we will inform you of the
fee in advance of providing the information.
Anonymity
Where
practical, you may deal with us on an anonymous basis however, because of the nature
of the Services, if you do not provide us with your personal information we may
not be able to provide you with the requested product or service.
Overseas Transfers of Information
We will not
send your information outside of Australia in any other circumstances, unless
we obtain agreement from the recipient to protect your information in
accordance with Australian privacy law including abiding by the terms of this
policy, or if we have your consent. If you subscribe to a free trial of BrowseAloud,
you consent to the overseas transfer of some of your personal information to
TextHelp Systems Ltd, based in Northern Ireland.
Changes to our Privacy Policy
We reserve
the right to change this Privacy Policy. If we change our privacy practices,
the changes will not relate to previously collected data. If we make any
material changes to this Privacy Policy, we will post a notice on our websites
notifying users of the change. In some cases where we post the notice we will
also email users, who have opted to receive communications from us, notifying
them of the changes in our privacy practices.
Contact Us
If you have
any queries or concerns about this Privacy Policy, please contact
us.